Terms Of Use
Updated: 1st October 2025
Please read the following Terms of Use carefully before using Qvanta Limited’s or any Program Sponsor’s “Find an Installer” Website (the “Website”) and the services available through the Website (the “Services”). By accessing or using this Website or any of the Services, you agree to all of the terms and conditions set forth below. You should review these terms and conditions regularly as they may change at any time at our sole discretion. If you do not agree to any term or condition, you should not access or otherwise use this Website. Your continued use of the Website and anyServices means you accept and agree to be bound by the modified Terms of Use.
We may suspend or withdraw our Website. Our Website is made available free of charge. We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted.
We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Our Website is only for users in the UK. Our Website is directed to people residing in the United Kingdom. We do not represent that content available on or through our Website is appropriate for use or available in other location.
Who we are. We are Qvanta Limited - a company registered in England and Wales. Our company registration number is 16681576 and our registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
How to contact us. You can contact us by telephone on +44 333 049 4459, by writing to us at the postal address above or by email to customerservice@qvanta.uk
How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email
address or postal address you provide to us when interacting with our Website.
This Website is provided to you by Qvanta Limited, without charge, as a convenience and for your information only. The purpose of this Website is to help you find an installer for electrification products who has demonstrated certain competencies for the installation of specified products in your home or business (an “Installer”). Our services are available as a matter of convenience to assist you in contacting local Installers and receiving bids for installation of electrification products. While you may access our services by means of a link from the manufacturer of your vehicle, your electrification product manufacturer, or a fleet management company (a “Program Sponsor”) , neither we nor the Program Sponsor guarantee the qualifications or quality of any Installer and, in all cases, it remains your responsibility to negotiate, select and contract with any of the Installers featured on this Website.
Qvanta Limited Provides to You Peace of Mind by doing the following:
We provide exceptional value when combined with Qvanta Limited’s competitive pricing, high-quality materials, and permitted, code-compliant expert installation. services, This comprehensive approach offers our customers superior quality and reliability at a competitive cost. Qvanta Limitedis willing to offer a comparative bid or, if an alternative installer is unavailable, or a quote evaluation conducted by a Certified Master Electrician to nsure you are getting the best value.
We are not a general contractor or a licensed contractor of any type, and neither we nor the Program Sponsors are performing the installation services and are not managing or overseeing any Installer who performs services.
While certain service providers are visible as Installers on our Website, once those service providers submit evidence of having met specific criteria set by us or our Program Sponsor, neither we nor the Program Sponsors endorse nor are responsible or liable for any Installer, nor any of their related claims, data, advertising, products, goods or services available or unavailable from, or through, an Installer or any other third party.
Although we may in many cases collect payment from you, or from a Program Sponsor or from a vehicle finance company, and then process payments being paid to the Installer for the work the Installer is doing at your home, we are not the Installer, and we are not responsible for any of the work performed by the Installer. Notwithstanding any steps that we may take, your determination of which Installer to select, as well as your dealings with, or participation in promotions with, any other Installers and any other terms, conditions, representations or warranties associated with such dealings, are between you and the Installer exclusively.
You should make whatever investigation or use whatever other resources that you deem necessary or appropriate before hiring or engaging any Installer. Please carefully read our Disclaimers and Limits of
a) Whether you are a consumer or business user:
b) If you are a business user:
c) If you are a consumer user:
As a condition of your use of the Website, you agree to (a) provide us with true, accurate, current and complete information when registering for or using the Website and any available Services and (b) update and maintain the truthfulness, accuracy and completeness of such information.
Provided you comply with these Terms of Use, you are hereby granted a non-exclusive, non-transferable, non-sublicensable right to access and use the Website and any available Services for your personal or internal company use. You agree not to reproduce, duplicate, copy, sell, re-sell, modify, distribute, transmit, or otherwise exploit the Website or Services or any of the information contained therein for any purpose except for your personal or internal company use and as described in these Terms of Use.
Your account details. If you choose or are provided with a username, user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We can disable your account. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
You must notify us if anyone knows your account details. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details set out in paragraph 1
We do not want to receive confidential or proprietary information from you through our Website. You should only transmit information necessary for you to receive a quote for electric vehicle charger installation services, to make contact with any Installer from whom you wish to receive a quotation, or whom you would like to have contact you directly.
If you transmit to or post on our Website any material, data, information or idea by any means, it will be shared with Installers with whom you are interacting. This includes any personal data you provide to us. For more information on how we handle personal data, please see our Privacy Policy. With regard to any content you submit to us which is not your personal data (“User Content”), you agree that:
With regard to your use of the Website, you agree not to:
We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.
You must not introduce viruses or misuse our Website. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co- operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
We may provide hyperlinks or pointers to other sites maintained by third parties or may provide third party content on our Website by framing or other methods. The links to third party sites are provided for your convenience and information only. The content in any linked sites is not under our control so we are not responsible for the content, including any further links in a third party site. If you decide to access any of the third party sites linked to our Website,you do this entirely at your own risk. It is up to you to take precautions to ensure that the third party you link to for your use is free of computer viruses, worms, Trojan horses and other items of a destructive nature.
We reserve the right to terminate a link to a third party site at any time. The fact that we provide a link to a third party site does not mean that we endorse, authorize or sponsor that site. It also does not mean that we are affiliated with the third party site’s owners or sponsors.
If a third party links to our site, it is not necessarily an indication of an endorsement, authorization, sponsorship, affiliation, joint venture or partnership by or with us. In most cases, we are not aware that a third party has linked to our site.
Except for links which we have initiated, including those from a Program Sponsor, a site that links to our Website:
If a third party links to our site, it is not necessarily an indication of an endorsement, authorization, sponsorship, affiliation, joint venture or partnership by or with uOur Website and its content are owned and operated by us. The content is copyrighted and protected by worldwide copyright laws and treaty provisions. In addition, the content is protected by trademark laws, the laws of privacy, and communications regulations and statutes. All right, title and interest to these intellectual properties, including the software and services platform which is used to operate the Website, unless used by Qvanta Limited under license, are exclusively owned by Qvanta Limited.
No content from www.Qvanta Limited.uk or any other website owned, operated, licensed or controlled by us or by our Program Sponsor may be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way. You also may not, without our permission, “mirror” any material contained on our Website on any other server.
Our trade marks. QVANTA LIMITED and the Qvanta Limited Logo are trade marks with pending registrations in the United States, the United Kingdom, and several other European countries.
To the extent a name, logo or design does not appear on the above list, such lack of appearance does not constitute a waiver of any intellectual property rights that Qvanta Limited has established in its product or service names or logos, or in product configurations or designs, all of which rights are expressly reserved.s. In most cases, we are not aware that a third party has linked to our site.
The trademarks and service marks and logos of Qvanta Limited, along with those of our affiliates and Program Sponsors, which are used and displayed on our Website are our registered and unregistered trademarks, or those of our affiliates and Program Sponsors. Nothing on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of these trademarks without our written permission. Requests to use trademarks owned by other companies which may be mentioned on this Website should be directed to such other companies. We aggressively enforce our intellectual property rights. The name of Qvanta Limited, our logo or any of the trademarks or service marks of our affiliates and Program Sponsors may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Website, without our prior written permission. You are not authorized to use our logo as a hyperlink to our Website unless you obtain our written permission in advance
In accordance with Section [x], you are responsible for ensuring that User Content you post on our Website does not infringe on the rights of any copyright owned by any other person or entity. We will promptly remove materials in accordance with the Digital Millennium Copyright Act (“DMCA”) if we are properly notified that the User Content infringes the copyright of any other person or entity in accordance with the procedures set forth in this section. If you were the one who posted the User Content, you will be notified and we shall take the other steps set forth in these Terms of Use, which can include termination of your account and/or a demand that you indemnify us for any claims that may arise from your infringing post.
Some of the provisions of these Terms of Use are for the benefit of Qvanta Limited and its officers, directors, employees, agents, licensors, and suppliers, as well as Program Sponsors. You acknowledge that each of these individuals or entities, including any party designated as a Released Party or Indemnified Party, shall have the right to assert and enforce those provisions directly against you on its own behalf, and such parties shall be intended third party beneficiaries of these Terms of Use.
These Terms of Use may be terminated by either party without notice at any time for any reason provided that you may no longer use our Website after you have terminated these Terms of Use. Provisions 3, 4, 7, 8, 9 and 12-19 of these Terms of Use shall survive any termination.
By use of the Website, you consent to receive electronic communications from us via email or directly to your account, and you agree that any such communications satisfy any legal requirement to make such communications in writing. You also agree that we may communicate any notices to you under these Terms of Use, through electronic mail, regular mail or posting the notices on the Website. All notices to us will be provided by either sending: (i) an email to customerservice@qvanta.uk or (ii) a letter, first class certified mail, to our registered address. Notices sent by mail will be deemed delivered upon the earlier of the verification of delivery or two (2) business days after being sent.
If you are a consumer: please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business: these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Please see complaints and disputes policy
These Terms of Use and other agreements, rules, and policies incorporated by reference to these Terms of Use, including, without limitation, the Privacy Policy, constitutes the entire agreement between us and supersedes any prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and Qvanta Limited regarding the subject matter contained in these Terms of Use.
Additional terms and conditions may exist between you and third parties, including but not limited to, Installers.
These Terms of Use are not assignable, transferable or sublicensable by you except with our prior written consent.
We may transfer, assign or delegate this agreement and all rights and obligations hereunder without We can transfer our contract with you, so that a different organisation is responsible for supplying your service. We'll contact you to let you know if we plan to do this. If you're unhappy with the transfer you can contact us (using the contact details set outin paragraph 1.2) to end the contract within 14 days of us telling you about it and we will refund you any payments you've made in advance for services not provided.
No joint venture, partnership, employment or agency relationship exists between us as a result of these Terms of Use or use of the Website.
Our failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.
Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms of Use.
Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
If any provision of the Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms of Use shall otherwise remain in full force and effect and enforceable.
Qvanta is a trusted leader in delivering implementation solutions for EV charging and the broader energy transition. Guided by our mission, Charging The Nation™️, uniting stakeholders across the spectrum—homeowners, businesses, vehicle manufacturers, contractors, fleet operators, and utilities—to drive the transition to a sustainable future.
